We have an exciting opportunity for a Digital Account Manager to join our amazing team in London. You will work closely with the Board Directors and Business Directors – on strategy and developing a dynamic team. This role is diverse and provides the opportunity to work across a whole spectrum of Online Media channels, including Paid Search, Paid Social, Programmatic Video & Display and Podcasts to name a few.

We are an integrated agency, and you will have great opportunities to collaborate across the different departments; Offline, ARMLabs and SEO to give our clients and unfair competitive advantage!

The role is fast paced and varied so it will suit candidates skilled in analytics and who are commercially savvy but also effective managers and business focused.

How you’ll make an impact

There will be huge levels of accountability within this role - you will be an entrepreneur at All Response Media and a business partner to clients.

You will be delivering excellent day-to-day client service to your client portfolio as well as strategic planning and problem solving.

You should be a strong relationship builder with agency experience – really owning key client relationships and leading your team with the support of the rest of the team.

This is a great opportunity to make your mark within an expanding agency where you are given the freedom to take ownership and make the role your own.

Why join ARM?

Want to work for the fastest growing performance marketing agency in the EU? Want to work with one of the most influential boards in advertising?

We manage over £250M of ad spend across TV, Digital and Offline in the UK and over £100M across the EU. We provide you with the chance to work across industry-leading clients like Adobe, Norton, Brooks Running and Omaze , as well as high-growth potential start-ups.

Building relationships is what we’re all about. Many of our people started in entry level roles, accelerating through the business into more senior positions, including becoming Board Directors.

We strongly believe in promoting from within ARM, giving you the support, ownership and responsibility to fast track your career!

At ARM, we give our people a clear road map for your future progression and development as well as the training and support required to achieve your goals and aspirations. Come and join us and you’ll benefit from being mentored by our amazing Board and you’ll be given opportunities to work closely with Business Owners, Founders and Entrepreneurs in the industry.

We strongly encourage integration across all disciplines including Digital, Data, Systems and Offline. This means we are flexible with our people and there will be opportunities to evolve your role and place within the business to suit your skillset and career goals.

Requirements:

• 4+ years’ experience in a similar role working with Digital media channels at least one of the following – Paid Search, Paid Social, Programmatic Display & Video.
• Confident planning and buying across several media platforms – Google Ads, Microsoft Ads, DV360, Meta advertising, The Trade Desk, TikTok, LinkedIn or other similar platforms.
• Strong client relationships and ownership of several accounts.
• Experience working at strategic level and making recommendations.
• Team management to develop skillsets of the junior team, and progress them in their careers.
• Developing excellent client relationships.
• Establishing and managing long term client strategies.
• Taking an active role in new business generation.
• A confident communicator; written and verbal. Lead client meetings and presentations.

Responsibilities

• Responsible for driving the strategic direction for clients: both existing & new channels.
• Ensure data driven innovation of media mix / formats.
• Key support to ensure effective communication of client requests.
• Quality control for all client output and targets.
• Support BD's to achieve incremental income
• Challenge and critique media plans before going to the client.
• Awareness of any trading parameters to be planned within client plans.
• Team management, build a high performing team.
• Lead 121s with team members.
• Responsible for identifying strengths and areas of development of team members.
• Developing tailored training and development roadmap for team members..
• Ensure from a team overview that workloads are managed effectively between team members.
• Develop senior MO relationships.
• Run any client meetings with media owners.

Accelerate and fast-track your career with All Response Media.

Benefits

• Competitive salary and bonus structure
• 25 days annual leave + bank holidays
• Annual company away day and socials - we're all about the socials!
• Daily drinks fridge, free fruits, breakfast on Mondays and lunch on Fridays
• Private healthcare with Vitality (50% off at Virgin Gyms!) and Eye test
• Flexi Fridays and time off on your birthday
• Long term service rewards up to £10K and sabbaticals to travel the globe!
• Life cover 4x your annual salary, enhanced sick pay and income protection
• Perkbox and Wellbeing programme
• Season ticket loan and cycle to work scheme
• Media, technical and managerial training & qualifications, including LinkedIn Learning!
• Progression and development

All Response Media - The Leading Performance Media Agency